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Allstate Real Estate Investment Group

Loan Servicing Analyst

Northbrook, IL

Corporate Profile

The Allstate Corporation
Northbrook, IL

The Allstate Corporation (NYSE: ALL) is the nation’s largest publicly held personal lines insurer. Widely known through the “You’re in Good Hands with Allstate®” slogan, Allstate helps individuals in more than 17 million households protect what they have today and better prepare for tomorrow through approximately 14,700 exclusive agencies and financial specialists in the United States and Canada. By leveraging Our Shared Vision, Allstate is committed to strong principles of the highest ethical standards and encourages individual accountability. Allstate realizes success through innovative thinking while providing challenging and collaborative work for its 70,000 employees. Allstate demonstrates a commitment to diversity through a variety of ways and continues to identify the requirements for future success since it was founded in 1931.

Allstate Investments, LLC strives to provide sustainable, competitive, risk-adjusted investment returns and investment-related services for the benefit of the Allstate Corporation. We work in direct partnership with the leaders of our major lines of business to develop uniquely tailored investment strategies aligned to their needs. Our business model provides the foundation for daily decision-making and effective management of a portfolio comprised of $100 Billion in assets. The 400 professionals within Allstate Investments, LLC represent a wide variety of disciplines including taxable fixed income, tax-exempt fixed income, equities, private securities, commercial mortgages and derivative asset classes as well as accounting, finance and technology. Investment performance for our three major portfolios has consistently provided excess returns for our customers and we attribute that success in large part to the quality of our people. We recognize that our employees are our ultimate advantage and we seek to attract and retain highly qualified individuals with strong academic backgrounds, a deep interest in investments and a desire to be challenged. For additional information about Allstate Investments, LLC, visit our website at www.AllstateInvestments.com

Department Overview

The Real Estate Investment (REIG) manages about $12 billion of assets for Allstate’s various lines of insurance and financial products and pension fund. REIG oversees investments in Commercial Mortgages, Real Estate Equity, and Residential Mortgages and Asset Backed Securities.

The position will be responsible for:
Loan Administration, Servicing and Surveillance of the Commercial Mortgage Loan Portfolio, including:

• Acting as the primary contact with our external Servicers/Correspondents, in-house Legal staff, Accounting and Commercial Mortgage Portfolio Managers; handling all correspondence and inquiries related to payments, taxes, late fees, insurance and borrower requests
• Reviewing and approving pre-closing insurance; engaging Servicers on new loans and refinances; updating mortgage loan servicing system/database and preparing electronic files for new loans and refinances
• Reviewing and approving Servicer recommendations on various borrower requests per loan documents, including Assignments and Assumptions, Lease Approvals, Partial Releases, Special Escrow Disbursements, Collateral Substitutions, Note Modifications and Extensions, Insurance Loss Drafts, Easements, etc.
• Monitoring quarterly collection of rent rolls, operating statements and completing analysis for quarterly loan valuations based on set of pre-determined assumptions
• Collecting and reviewing quarterly property inspections and provide notification to Commercial Mortgage Portfolio Managers regarding deferred maintenance, safety and vacancy issues
• Monitoring Servicer compliance for annual certifications, Fidelity bond and E&O coverage, company financials, USAP requirements, escrow balances and monthly reporting requirements related to real estate taxes, insurance and delinquency reports.
• Act as back-up for other loan servicing team members including prepayment premium calculations for payoffs, as needed
• Complete special assignments as determined by managers
• Minimal travel to special events or industry related conferences

Required Skills:

• Strong verbal and written communication skills; ability to interact effectively and professionally with a variety of internal staff, external clients and customers
• Ability to perform assigned tasks independently, as well as within a team setting; good at multi-tasking
• Excellent organizational skills which allow this individual to consistently meet deadlines through prioritization of workload
• Process oriented with strong analytical skills with the ability to solve problems and meet challenges
• Good understanding of commercial mortgage loan servicing and loan documentation
• Strong technology skills and knowledge of Microsoft Office products including Word, Excel and Outlook; experience with a commercial mortgage loan servicing system/database, preferably LMS (vended by SS&C)

Experience required:

• 1-5 years in Commercial Real Estate, preferably in Loan Servicing

Education:

• Bachelor’s Degree, preferably with a major in Real Estate, Business, Finance or Law

Personal Traits & Requirements
The successful candidate must have the following personal and professional attributes which are consistent with the Company’s stated values:

• Thrive on change and continuous improvement
• Demonstrate and foster a sense of urgency, strong commitment, and accountability while making sound decisions and achieving goals
• Focus on exceptional customer service and drive innovation to create an atmosphere that supports new ideas and initiative
• Strive for effective communication that results in teamwork, shared knowledge, and ideas
• Contribute to the creation of a work environment where people from diverse cultures and backgrounds work together effectively
• Be of unquestionable integrity, ethical and moral character
• Deal effectively with ambiguity, change, and adapt appropriately to a range of situations
• Demonstrate commitment to learning and personal development
• Be willing to adhere to the following in order to ensure compliance with Allstate Investments’ requirements and policies:

1. Provide the Investments Compliance team with a list of investment accounts over which you have significant influence
2. Provide consent, through a signed statement, allowing Investments Compliance to receive duplicate confirmations of transactions in such accounts
3. Pre-clear through the Pre-Trade Clearing Process any personal security trades as will be further described upon employment. The Pre-Trade Clearing Process involves a check against a restricted security/issuer list, maintained by Investments Compliance, based on Allstate Investments’ and Allstate’s activities and dealings in the financial markets
4. Answer certain compliance questions regarding any affiliations with investment advisers, violations of state or federal securities laws, or actions taken against you by securities regulators
5. Annually (and as otherwise required) confirm compliance with the Allstate Code of Ethics and the Allstate Investments Code of Conduct
6. Provide Investments Compliance with a complete report of current securities holdings in which the employee has, or acquires, any direct or indirect beneficial ownership. An employee is presumed to be a beneficial owner of securities that are held by his or her immediate “family members” sharing the individual’s household. Household family members include married or common-law spouses, domestic partners, partners defined by civil union and resident dependent children

Compensation and Benefits Package
A competitive compensation and benefits package will be provided.

Additionally, Allstate offers a diversity of competitive benefits programs and resources:

• Comprehensive health care plans, dental coverage, vision coverage, and flexible spending accounts
• Group legal, AD&D, group and dependent life insurance, as well as long-term and short-term disability
• Retirement program and 401K
• Potential tuition reimbursement to further education opportunities
• Paid time off days

Our customers aren’t the only ones in Good Hands with Allstate! If you are interested in working for an employer of choice, then look no further. We offer:

A commitment to diversity	A commitment to our communities
A commitment to success	A commitment to work-life balance

At Allstate, you will be among the industry’s top talent with an environment that encourages continuing development and growth opportunities

Here what current employees have to say about working at Allstate: www.allstate.com/Allstate/content/refresh-video/HR/Allstate_General_Hiring.wmv

Interested candidates should apply online at www.allstate.com under “Careers”.